My first order from Ideal was perfect;I chose the delivery date; they confirmed it by e-mail; then I got a call asking me what colors I wanted for my guinea order; they were very prompt and exactly on my delivery date the post office called me at 6:30 a.m. and said they were there for pickup immediately. I followed up with Ideal to express my satisfaction with my order. Either your order did not go through (probably) or someone dropped the ball (not likely). You would have gotten an immediate e-mail confirmation if your order went as well as payment processing.
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