I'm SO irritated! BAD hatchery experience! Be warned......

[Pumpkinpup]

I placed a sizeable order with Dark Eggs Only online on the 26th of last month and paid for it at the time of the order. The following day I get a email stating they can not fill my order as placed and to please choose two new breeds in place of the two they did not have available. I did not want a different breed so I asked if they could delay my shipping until mid May so that they would have the breeds I wanted. I was told no, that they would not have one of the other breeds on my order at that time so it would not solve the problem.
SOOOO, at this point I asked to cancel the order and please send a refund to my credit card. NO REPLY!
After emailing them again several days later I got a confirmation of canceled order and was told a refund would follow. Here we are on the 7th of April and I still have no refund. I am just livid now!
I want to place an order with another company but am now wondering if it is worth the headache.

 

[cackydoodledoo]

Document everything and keep records! If they don't give you your credit back with I'd say about 5 days max call your card company and contest the charge. I had to do it once with a company that lost my shipment for over a month and then when it finally came it was in pieces!!

 

[Pumpkinpup]

I have all the email communications still so I am prepared to do war if need be.

 

[Pumpkinpup]

I sent the company another email and contacted the credit card company as well. We will see where it goes from here.

 

[Fred's Hens]

Be done with them!

Contact your credit card company and disallow any charges by them. Simple. Done.
Then, put your feet up. This isn't good for your heart.