2 months ago I got a bag of Purina All Flock Crumble that was all powder. I contacted the company and they said this is because their processors are NOT supposed to bag up the first output from each batch. They gave me a coupon for a free bag. That was great but I don't feel like it was a gift or anything. I still have the powder. I will probably compost it in the spring. It happened again this week. This bag wasn't quite as bad. It was about 25% crumble, 75% powder. Three days ago, I emailed the same person who helped me last time. No response this time. My only transportation is a scooter and it's challenging enough to lug sealed sacks of feed. I don't want to try and carry an opened bag back to TSC. I also can't afford to make extra, unplanned trips into town. I had to feed this powder this week, the birds picked out the crumble. I got them to eat some of the powder by making a mash at the end of the day. I always do this anyway. I always mix chopped cabbage into their feed and I grew them comfrey and sunflower forage this week, so hopefully their nutrition didn't suffer too badly. I'm going to the store today. I don't want to risk buying Purina any more but which Dumor variety is safest for my roosters? I have a dozen roosters and I've been told that the calcium in layer feed will damage their livers.
I’ve experience this issue on and off for the past year. I think rather than deal with that same person again, you call and talk to someone. Is there a 1-800 number on the bag?
I really hate phones. My last call was to ATT, who sent me through 6 people before I got disconnected. I was just trying to pay my bill because they didn't recognize my new computer. Seems better to cut my losses before I get sucked into that kind of annoyance again. I've gotten decent results using the Live Chat button on various websites. Even there you will often get shuffled around a bit but it's better than being on the phone.
I have a lot of Serama so that's why I buy crumble. I DO make them mash every night with the leftover feed. It's funny, if it rains on their food, they avoid it like poison. But if it's ME who adds the water, they gobble it down.
I was feeding the Purina layer crumble had some of the same problems not as bad as yours but bad enough. I switch to there pellet and haven’t had anymore problems, the chickens didn’t seem to mind.
So far I have not experienced a problem with Purina, but I am in Texas, may have something to do with where is processed. I switched to Dumor a few months ago and so far all is well.