FloorCandy
Crowing
- Apr 15, 2020
- 3,907
- 7,921
- 461
Yesterday morning I ordered some various soils, flower pots, and some fertilizer from Lowe’s, expecting I could go get it in the afternoon. At around 3 pm I get a call, which I missed and they didn’t leave a message. I call back and go thru their exhausting phone system. The lady who finally answered, spends a while looking it up, and says one pot is sold out so they removed it from the order. Ok, great. she says I will receive an email shortly when the order is ready.
At 7:15 I get another call, just as I get an email that says my payment is declined. I check my bank account as I answer, and I was charged. So I told the salesgirl on the phone this, and she says she already spoke to the IT team. Red flag, anyone in retail knows calling support is your last ditch effort. She clearly entered something wrong and then tried to get IT to fix it and they couldn’t. She says I have to call corporate customer support and gives me the number. I called and they’re closed of course.
So I get up today and call the bank and the charge is still there, it went thru, no issues. Right at that moment I get an email that my order is ready. So that lazy girl clearly just didn’t want to pull the 17 - 50 lb bags of dirt I ordered.
I go to like 10 places, the last stop is Lowe’s. I park in the pickup area and call the number for pickup. I’m super tired at this point and just want to get home. The girl brings it out, says nothing, leaves the carts of dirt behind my truck and walks away. I get out and I shout across the lot “is there someone who can help me?” She doesn’t even turn or slow down, just shouts, facing away from me, I’ll call a man. I wait like 10 minutes and start putting them in myself, they’re super heavy, wet, half of them are leaking, spiders are crawling on them, it was a joy. I’ve tried to flag down the cart guy, who is very conspicuously avoiding the carts near my area, and he has headphones in and is working hard to avoid eye contact.
When the man finally arrives, he’s easily half the size of the girl who brought the carts, but he’s a man, sexist nonsense. I bet that girl would be the first to complain if she had to like bake a cake just because she’s a woman. I asked him why would they send a woman who won’t lift anything to take out 900 lbs of dirt? He was like, “people are supposed to do it themselves”. I went to Lowes just because it was closer to the feed store than Home Depot, honestly I hate them both, but sometimes you need dirt and cinder blocks in smaller quantities than the local bulk places.
There were like 3 guys putting my wood chips and feed into my truck at the feed store, if they had the rest of the stuff I needed I would have gotten it there. Everywhere is closing because Covid has killed small business, this is apparently the future of service in America. Yay
At 7:15 I get another call, just as I get an email that says my payment is declined. I check my bank account as I answer, and I was charged. So I told the salesgirl on the phone this, and she says she already spoke to the IT team. Red flag, anyone in retail knows calling support is your last ditch effort. She clearly entered something wrong and then tried to get IT to fix it and they couldn’t. She says I have to call corporate customer support and gives me the number. I called and they’re closed of course.
So I get up today and call the bank and the charge is still there, it went thru, no issues. Right at that moment I get an email that my order is ready. So that lazy girl clearly just didn’t want to pull the 17 - 50 lb bags of dirt I ordered.
I go to like 10 places, the last stop is Lowe’s. I park in the pickup area and call the number for pickup. I’m super tired at this point and just want to get home. The girl brings it out, says nothing, leaves the carts of dirt behind my truck and walks away. I get out and I shout across the lot “is there someone who can help me?” She doesn’t even turn or slow down, just shouts, facing away from me, I’ll call a man. I wait like 10 minutes and start putting them in myself, they’re super heavy, wet, half of them are leaking, spiders are crawling on them, it was a joy. I’ve tried to flag down the cart guy, who is very conspicuously avoiding the carts near my area, and he has headphones in and is working hard to avoid eye contact.
When the man finally arrives, he’s easily half the size of the girl who brought the carts, but he’s a man, sexist nonsense. I bet that girl would be the first to complain if she had to like bake a cake just because she’s a woman. I asked him why would they send a woman who won’t lift anything to take out 900 lbs of dirt? He was like, “people are supposed to do it themselves”. I went to Lowes just because it was closer to the feed store than Home Depot, honestly I hate them both, but sometimes you need dirt and cinder blocks in smaller quantities than the local bulk places.
There were like 3 guys putting my wood chips and feed into my truck at the feed store, if they had the rest of the stuff I needed I would have gotten it there. Everywhere is closing because Covid has killed small business, this is apparently the future of service in America. Yay
