I'm not sure I understand what you are 'fighting' here and why exactly you are fighting this fight. In you email to Eggland's Best, all I can come up with is you are unhappy that their eggs dont look like yours. So what? They never said they look like farm fresh eggs.
They are fed a vegetarian diet, they are NOT vegetarians, nor does the company claim them to be. From their website:
Egglands Best hen feed is a patented all-natural, all-vegetarian feed that contains healthy grains, canola oil, and an all-natural supplement of rice bran, alfalfa, sea kelp and Vitamin E. The Egglands Best hen feed contains no animal fat, no animal by-products, and no recycled or processed food. Egglands Best never uses hormones, steroids, or antibiotics of any kind.
Whats wrong with that diet? 90% of the chicken feed out there now contains NO animal by-products, look at the labels. Most commercial feeds out there are 'vegetarian' usually mostly soy and plant protein, look at the labels.
So I dont understand what you are 'fighting' here and what 'you are going to get to the bottom of'. I think alot of people are misunderstanding the words and descriptions that Eggland's Best is using and twisting it to sound like they are against chicken farmers or something. They never said their eggs were better than your eggs and the only time I saw them use the term 'best' is in the name, Eggland's Best. Because it is the best they have.
If you are upset that the general public is not educated enough about eggs and the nutrition going into hens, then your fight is with the wrong group. It's not Egglands Best fault that the general public doesnt know the facts. Egglands Best has not lied, they just dont disclose information about backyard farm fresh eggs, and why should they?