Greenmimomma, you'll want to use a red bulb for the chicks. It reduces pecking amongst the chicks. When you get them home, put them in the brooder box right away under the light. You should help each one find the water by dipping their beaks in to it. May only take once for them to "get it". Inspect each chick as you put them in the brooder. Look for straight legs and well aligned beaks. Check their bottoms for pasty butt. You'll know it when you see it! Pasty butt will prevent them from eliminating properly. If they have it, clean it off with warm water and watch that chick to make sure it doesn't return.
If you have any issues with the chicks, sick, dead or dying (sometimes they just fail to thrive) contact the hatchery right away and let them know.
For very young chicks, we put ours on paper toweling for the first week or so, then put them over shavings. The toweling helps keep them from eating the shavings and getting splay legs from slipping on the floor (shavings move out from under them easier).
if you notice any lethargy in the chicks you can pick up some vitamins to add in their water. And check the height of the heat lamp. You can tell if they're too cold or too hot by their movements as a group. and they can get noisy if they're uncomfortable.
Congrats on your new chicks!