Solved Missing Member

Discussion in 'Announcements, Feedback, Issues, & Guides' started by TheKindaFarmGal, May 26, 2017.

  1. TheKindaFarmGal

    TheKindaFarmGal Free Ranging

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    Today I was checking a friend's profile, as I haven't seen her around for a while. @Batduck46 - I can't seem to tag her (Edit: tag went through.). Here are two screenshots. The first is what I get when I click on her name in the list of people I follow, second is the error from when trying to go to her profile. Apparently it is not available.

    I don't think she's the only one missing, either. Could you guys look into this? Thanks!

    image.jpeg

    image.jpeg
     
  2. Texas Kiki

    Texas Kiki Egg Pusher

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    Looks like she hasn't been online since way before the conversion, she may just be taking a break. ?
     
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  3. TheKindaFarmGal

    TheKindaFarmGal Free Ranging

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    Yes, that's not the problem - I was thinking about her profile not being available. I've seen it with other members, too.
     
  4. Texas Kiki

    Texas Kiki Egg Pusher

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    I think when they log into the "new site" they have to verify the account through an email and until this verifying is done...the profile is not available to view.
     
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  5. TheKindaFarmGal

    TheKindaFarmGal Free Ranging

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    Hmmm...that makes sense, but I never had to verify it. :confused: I hope it's just that! lol

    Sorry. :oops:
     
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  6. BYC Support

    BYC Support Administrator

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    It says that her account is awaiting email conformation. That is why her profile isn't available.
     
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  7. TheKindaFarmGal

    TheKindaFarmGal Free Ranging

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    Ah, that makes sense. I'm sorry to bother you guys over nothing. :oops:
     

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