I have only ordered from Ideal and have never had any problems with them. And really to be honest (dont take this the wrong way because I never want any to die) If you lose one baby in shipment that is lucky. These little guys have never ate and they get put into a box sent on airplanes and trucks and whatever else, get jostled around and get a wide range of temps. Really when you think about it, its a wonder any of them make the trip at all. I pray that all little ones get where they are going safe and alive, but unfortunatly they don't. I really dont think you should write them off because they didnt tell you how to save your baby. He might have been weak before he left Texas, you never can tell. I am sure they get hundreds of calls from people after every hatch saying they lost babies, all they can do is give you credit, and with all the variables who says they should have to. They take the brunt for the post office and really they shouldnt have to but they do. I am sorry for all of you who have lost little ones weather it be this week or ever. I love my birds just as much as all of you guys, but Ive come to the light of knowing when you have living things, you will lose them. I have had many orders from Ideal and have luckily only lost one baby in shipment.
