My leukemia's back.

[N F C]

Holy cow Rachel, what a mess! Glad the manager understood the issue and I hope she straightened out the mouthy cashier.

Congrats on your new chicks!

 

[sourland]

Ya know, Rachel, that was sheer BS that you had to put up with. I understand that the cashier's job is far from glorious, but if you can't deal with the public - get another job. I try to be very nice to folks that have to deal with the public, but if they give me 'attitude' it will be returned ten fold. You did nothing wrong. TSC staff here are great - at least so far.

During an incident at BJ's I had to suggest that the cashier needed another job such as stocking shelves. When she went ballistic, I called the manager over and things were resolved. This cashier is always pleasant to me now - at least to my face.

 

[Blooie]

Sometimes you gotta ruffle a few feathers to get the meat ------- Um, wasn't that profound of me?

 

[donrae]

Diva

and

to the folks who mess with us!

Happy Sunday, everyone. I need to go to church!

 

[Ol Grey Mare]

Ya know, Rachel, that was sheer BS that you had to put up with. I understand that the cashier's job is far from glorious, but if you can't deal with the public - get another job. I try to be very nice to folks that have to deal with the public, but if they give me 'attitude' it will be returned ten fold. You did nothing wrong. TSC staff here are great - at least so far.

During an incident at BJ's I had to suggest that the cashier needed another job such as stocking shelves. When she went ballistic, I called the manager over and things were resolved. This cashier is always pleasant to me now - at least to my face.

Exactly -- I have done my time in retail customer service and food service -- I know the job can be crappy at times but I also know how you SHOULD handle that as a professional and that it really isn't as hard as they like to try to make it out to be. I have very little patience for poor service.
I do, though, also make a point to offer "praise" any time I can/the situation warrants it - I'll make mental note of the person's name and make a positive report to management and/or corporate depending on the situation.

Sometimes you gotta ruffle a few feathers to get the meat ------- Um, wasn't that profound of me?

On today's edition of "deep thoughts with Blooie"........

Of course I would for a slight restocking fee....

I got baby chicks

.

It was quite the adventure at the feed store. They were having a sale--buy a 40 or 50 lb bag of feed, get 5 free pullets. Cool, right? So, I bought 3 bags of chick starter and a bale of shavings. Supposed to get 15 free chicks. Charged $77, that seemed like a lot but I don't buy starter by the bag, so wasn't sure. Looked at the receipt while waiting for the chicks. She charged me for 3, 25lb bags of chick scratch, the shavings and 15 chicks, that's why it was so much. Went to customer service, they gave me a ticket to take back to a cashier, I went to a different one this time. Of course the place is packed, cause free chicks, right? So, stand in line again. Cashier rings up the ticket they gave me....and says I owe them another $33. Uh,,, no. And, it only took off 2 bags of the scratch. Well, they can't help me. Back to customer service. They "fix" my ticket. Back to the first cashier, who rang it up wrong. Now it takes off the 3 bags of scratch, but still insists I owe another $33. Okay, I may be chemo brain, but I can do math with rough estimates still. A bag of starter is $17, three bags is under 60, plus the bale of shavings at ten bucks, that's only 70 and I already paid 77. I'm trying to explain to the cashier that, since she rang me up for 25lb bags of feed, the chicks got charged, not taken off as free under the sale, and that's the issue. But, the second cashier I went to starts trying to get involved from her register, yelling across about the starter being more expensive than the scratch and that's why I owe more money. I tried to explain to her, but she wouldn't listen. I told her she needed to not be involved, I would clear it up with the manager who was on her way. Should have been fine then, right? Would have been, except she started talking about me to the customer she was currently helping, telling that customer why I didn't understand how much I owed. Well, that kind of set me off.....how incredibly rude

. Little bit of a meltdown in the store, with Rachel yelling across the counter at the cashier. I can only blame the prednisone, and the idiot. Anyway, the manager was nice, and understood the issue, and fixed it. Could have comped me a bag of feed or something, right? but I'm just glad they're not going to lock the doors next time I show up

.

Anyway, 10 barred Rock and 5 Red pullets in the garage.

then, Honey got chick fever and wanted to hit another store and buy more. Everyone was sold out, but one store had buff Orpington pullets that were half price cause they are a week old. I don't get that....my birds get more expensive the older they get. But whatever, 8 golden ladies joined the blacks and reds.

Spring at my little homestead! I got to watch the guys clean stalls today. The weather was wonderful, in the mid-high 60s I think. Just beautiful. We got the livestock trailer set up so the goats can access it but not the horses, so the goat has a place to kid later this month. I'll start collecting eggs to set in the in incubator next week. Praying for continued nice weather!


Oh, and I gave up on canning those cockerels. They're simmering on the stove top now. I'll just pull the meat and use it for casseroles or something.

Wow - what an absolute mess. I would have had no problem with clerk #2 getting involved when you wound back up at cashier #1 IF she actually understood what the h*ll she was talking about and was trying to help RESOLVE the issue vs. making it worse -- and you do NOT run your face the the customer in front of you about ANYONE - not only is it unprofessional and rude, but it also plants the "so you're going to run your face about me to the next person in your line" seed in that customer's mind as well. It's really sad, but I don't think they actually teach any form of customer service anymore and it clearly doesn't come natural to most people these days either. I'd be sending a nice note to corporate about the entire experience - someone , somewhere has to realize that there needs to be some serious teaching going on with that staff as it is not just one clerk that has that nasty attitude.

That said - congrats on the new babies. I love me some clearance chicks! It does seem counter-intuitive, but from a retail perspective money is lost every day those chicks are in that brooder (the chicks themselves are a loss as it is - make the money in the "extras" people buy to go with them) *and* they order so many weeks in advance that they have to free up brooder space before the next batch of birds comes flooding in -- someone with the time on their hands to time their feed store visits just right could really build a nice brooder full of babies pretty cheap each spring.

donrae - well you really had an adventure.

Sounds like stuff that happens to me. I am not on prednisone. Unfortunately I talk louder than anyone needs to. I also can't pass on a good argument .

I got into an interesting conversation( HA!) with another woman in K-mart years ago. We both raced to the only open checker and I beat her by seconds. She made some nasty remarks, I added some colorful ones of my own. They called security on us. We both finished checkout and left quietly. Which was good because she was twice my size and a lot younger.
She could have beaten the stuffing out of me.

-- don't count yourself out, you're scrappy and size isn't everything -- after all, the bigger they are the harder they fall....go for the knees!

 

[N F C]

Good Monday morning everyone!

 

[sourland]

Good morning, Café. Prepping for the first 'real' storm of winter. Beautiful day here ---TODAY.

 

[Bunnylady]

Good morning, Café. Prepping for the first 'real' storm of winter. Beautiful day here ---TODAY.

Bless you, Sour. Getting a little thread confusion, are we?

Maybe you need some of TK's cowboy coffee -that's get your eyes open!

Mornin' Team!

 

[sourland]

Bless you, Sour. Getting a little thread confusion, are we?

Maybe you need some of TK's cowboy coffee -that's get your eyes open!

Mornin' Team!

This isn't the Café ?

 

[N F C]

This isn't the Café ?

You may have turned left when you meant to turn right but it's all good!