Please help!! Is this serious?

The area did look as if she had been pecking at it though it did not feel warm to the touch. Will check her for mites/lice, would mites/lice cause a large lump?
 
Is it an actual lump or is the skin swollen due to irritation? Try cleaning and applying an antibiotic ointment,see if you notice any difference.
 
I have felt it though and it does feel more like a bump than just swollen skin
Sometimes we have to try different things before we get to the actual root of the problem. If you see no difference,repost with symptoms and something else will be suggested.

Are roosts treated with anything,meaning paint/stain,etc?

Has she been laying? Is she eating/drinking and is her poop normal looking?
 
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Sometimes we have to try different things before we get to the actual root of the problem. If you see no difference,repost with symptoms and something else will be suggested.

Are roosts treated with anything,meaning paint/stain,etc?

Has she been laying? Is she eating/drinking and is her poop normal looking?
I believe this is called troubleshooting, which is all we can really do without a DVM. Assessing the animal. We're all pulling for your girl.
 

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