No matter what TSC does, there is always something wrong with how the chicks are handled. People didn't like the metal tins being used and complained. They didn't like how people were handling chicks and so forth. No matter what, I do admire TSC for making changes in order to improve the chicks habitats. No, they are not perfect but TSC did respond and made changes. The brooders they now use are typical of hatcheries except TSC has plastic sides so people can see the chicks. The brooders are fine. The problem is the people are not educated in how to use these devices. The only times I've seen stressed chicks is when, for some reason, pellets were being used instead of crumbles and the water was either dirty or non-existent. The brooders do work. Yes, they are odd looking but these are used in hatcheries all across the country with success. The true problem is the lack of attention. No matter what the chicks are in it needs to be clean, warm and dry. And that takes people who care enough to actually tend to the chicks.