Rant about TSC

Discussion in 'Random Ramblings' started by lamNervousNellie, Apr 27, 2011.

  1. lamNervousNellie

    lamNervousNellie Chillin' With My Peeps

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    Mar 24, 2011
    Mishawaka, Indiana
    I usually frequent my TSC at least once a week, especially because it is literally 2 miles down the road from our farm, and it's a brand new store as of January.. but I'm getting a little irritated with the employees.

    About a week and a half ago, my boyfriend and I stopped at TSC for some chick feed and other misc items. I noticed that 3 of the chicks in one of the pullet bins had majorly pecked & bloody bumblys (bootys, you get the point). Anyway, so I pointed it out the the manager and he said he'd definitely take care of it. I stuck around to make sure he wasn't BSing, and a few minutes later the woman who had been cashering came over to the chick area with some bag balm. She better slather that crap on, I thought to myself.. So I stood there and watched as she barely put any product on the wound, and put them back into the bin! $#&@%$!!!!!!!! I watched for a second and waited for the inevitable: more pecking. I told her that they needed to be quarentined or she at least needed to put some blu-koat on those wounds so the other chicks wouldn't smell the blood. (I don't care how much stinkin' bag balm you put on a bloody wound, when there are 238764357234 chicks in one bin, they're going to be close enough to smell blood!)

    Anyway, I told her that I had 8 chicks at home that I had just hatched about a week and a half prior, and the injured chicks seemed to be about the same age and offered to take them home with me so they could be properly cared for. Ever since then, I've been stopping in every few days to check on the chicks, and when I stopped in today I thought my skin was going to turn green and I was going to rip out of my clothes, Hulk style.

    The first thing I noticed upon entering the store is the blood curdling screams of a baby chick. You know the sound, that high-pitched panic-stricken "HELP ME" that a baby makes when it's distressed to the max. I walked over to the chick bins and immediately saw 2 very bloody bumblys. (At this point I go into Mama Bear mode, and am willing to rip the throat out of any moving thing that stands in my way on my journey for help.) I scan the store for employees: One busy at the register, and one at the service desk. The man at the service desk is picking up the phone to dial out as I'm walking up.. "Excuse me sir, but.." "I'll be right with you." UM, HELLO! Put the dang phone down and help me please!!!!!! So then he dialed the number and I walked away, towards the cashier. I told her what was going on and she said she'd let someone know.

    I stood by the chicks and tried swatting away the bullies from the victims (through the freakin' gates, mind you) for probably 4-5 minutes (which feels like forever when you're in Mama Bear mode). The tall service desk jerk comes over and grabs the 2 chicks out and puts them in a box.. Oh good, I think to myself, he must have someone coming to pick these poor things up.. HA! I gave this guy way too much credit. He puts the chicks into ANOTHER BIN!! WITH OTHER CHICKS! THEN WALKS AWAY!!!!!! I felt my muscles start to bulge and I could see my skin turning green and all of a sudden my clothes felt tight against my body.. Whoa, whoa, deep breaths.. In.....Out.... Of course the other chicks are going to town on these poor guys. 2 of the other chicks literally grabbed one chick by it's wing (which was bloody of course) and were trying to tear it off the poor chick's body! "Hey, you gotta get someone over here NOW to get these chicks out of here, they're getting torn up" I yell to the cashier. She gives me some half-dumb "oh, they're still getting pecked"response and goes to find the tall guy. She could've said the sky was falling for all I know, I have selective hearing when I'm in Mama Bear mode and can only comprehend sentences like "I will remove them immediately" or "Help is on the way" or "I know what to do" or "I'll take care of this right now, and I'll do it correctly"!!!!!

    Anyway, while she's getting the tall guy with the great ideas I notice another baby getting pecked in the original bin. When they come back the cashier grabs a box and pulls the 2 original cuties in it, and he grabs the new victim that I'm pointing out. He puts the third one into the box with the other 2. Luckily, they weren't pecking each other as I think they were too exhausted. "You have someone coming to pick these guys up, right?", I say. The cashier said that yes, someone was coming for them, blah blah, but all Mama Bear heard was "Help is on the way."

    I don't have anything against these employees, or TSC, but it really upsets me that they have no sense of urgency when it comes to an injured chick, OR, any knowledge of how to propely handle a situation when a chick is being pecked. When I'm in that store, I become Mama Bear, and each one of those little chicks are my bear cubs. GAH! I just had to get that off my chest. Thanks [​IMG]
     
  2. Razadia

    Razadia The Odd One

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    Apr 7, 2011
    Montgomery, Alabama
    See this is part of the reason I want to work at TSC. So that there will be someone there that know's what they're doing. I would be like that with any animal, but I know how chicks are. That's just horrible for people to NOT care.
     
  3. bburn

    bburn Chillin' With My Peeps

    Jul 9, 2010
    Delaware, Arkansas
    Time to get an address for corporate office and send a letter naming the store, describing the employees if you don't know names.

    They put the fences up to protect the chicks from children who were handling them with their stupid parents standing there. But they failed to think about their employees being too stupid to do the right thing......

    You write a real good Momma Bear letter.....let them have it!
     
  4. Squishy

    Squishy Chillin' With My Peeps

    Feb 2, 2011
    Florida
    Ohh that's horrible!
    I would have probably started screaming my head off as loud and shrilly as I could and stumbling about knocking things over to get someone over there *that instant* and maybe a bit of revenge too, LOL.
     
  5. gertiie

    gertiie Chillin' With My Peeps

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    Apr 18, 2011
    Warsaw, Indiana
    You are a fabulous story teller, first off. I could picture the whole thing happening. I think I would have snatched up the babies screaming for help and stood there holding them until one of the workers pulled their head out of their @$$. You did good by making them do something about it, I agree , go above them, and complain !
     
  6. hennyannie

    hennyannie Chillin' With My Peeps

    Mar 12, 2011
    North Carolina
    Why could they not just spray the chicks with blu-kote? I know they have it, makes no sense.
     
  7. jojo@rolling acres farm

    [email protected] acres farm Chillin' With My Peeps

    May 15, 2009
    Nebraska
    The employees are under trained and in some cases under paid. Because they are paid so little there is a huge employee turn over. Working at a farm store does not make you an expert in livestock - that's where training comes in. However, you can't "train" someone to care. Some stores do better than others and you can credit the store Manager and the Assistant Manager. I agree with the person who posted earlier - about contacting the home office. don't send a letter. pick up the phone and call - at the very least send emails. Letters aren't urgent enough and take too long to get there. Call - if you don't get results keep calling until you get results you need. Follow up by filling out a stoe survey. They have them available at the customer service counter and sometimes at the check out counters.

    You can also call and fill out store surveys when nice things happen, too.

    I used to work for TSC.
     
    Last edited: Apr 27, 2011
  8. cazyaniamllover

    cazyaniamllover Chillin' With My Peeps

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    Mar 5, 2011
    Quote:There a store that i went in with my dad and these 'mom' and 'dad' was in their with-i don't know how many kids they had but their was alot maybe 4 or 3 plus twins(the twins were babys sleeping)- and they sell pets and ducks and one of the girls was a kid grab a pair of steps sached a duckliy from the cage thing and it sceamed and they had two rabbits a ducklys and something elso the rabbits were slightly scare the ducklys were playing a little but waching for hands i think two people were on the jobs thier and both super busy but they were fight with it the duck was sceaming and me about to sceam,yell, smack them upside the heads,and save the duck but my dad figerth i was about to do something and i saw the rabbits (what i was their for) and the one with the duck had the stair thing because she was yelling at her sibblings and as i was made to walk out thier she smaked one of her brothers i think and the 'mom' step in not because of the way they were handlying the duck (but they were sceaming their heads off they still didn't do anything) but the youngers one was 'hurt' he/she desplyes it thought but i felt horrible i don't get to save the duck and i got a feeling one of the wings was broke after the kids and i still feel so bad about the duck i hope it got a home
     
  9. lamNervousNellie

    lamNervousNellie Chillin' With My Peeps

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    Mar 24, 2011
    Mishawaka, Indiana
    Quote:I feel the same way. One of the nicer employess always jokes around with me that I should just "get a red vest", probably because I know more about their products than most of the employees do [​IMG]
     
  10. lamNervousNellie

    lamNervousNellie Chillin' With My Peeps

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    Mar 24, 2011
    Mishawaka, Indiana
    Quote:I know, it's so frustrating. I bought my blu-koat there so I know they have it!!! I told them that's what they need to use but they insist on using bag balm. [​IMG] Sometimes I feel like a chicken nazi because I get a little bossy with them and tell them what they need to do but geez, someone needs to tell them!
     

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