Quote:
Friends, believe me: If this had been anyone else at any other establishment, I surely would have shoved the whole order back across the counter and demanded a refund. Failing that, I would have contacted my credit union and told them to rescind the charges, that I was not in receipt of the merchandise, and to credit back my account.
But there are a number of factors behind the scenes here that prevented me from getting upset about it and demanding the aforementioned refund. One: I have a long history with this store. They have always treated me fairly with regards to returns, refunds, and just overall good customer service. I could site many instances of this great customer service, but in deference to Nick, I'll hold off on that for now.
Two: Sue is a friend who has been through a great deal in her private life [the death of her husband 10 months ago] and I just don't like the thought of adding to her distress for any reason! Certainly not for a few measly dollars.
Three: I know that what transpired yesterday was no fault of Sue's. This was a company policy issue at play here and no wrong doing on the part of Sue. I could see that it pained her to do things that way, especially when DH made similar comments to what y'all have said, within earshot of Sue. She even asked me if I wanted to cancel out the entire purchase and come back on Monday.
I had my reasons, all of them valid, for not wanting to do so. Primarily because I know how hard it is for us to get into town in the winter in the first place! Come Monday, there is every likelihood of the roads being so bad that a trip into town would be no-go. And then where would I be? Still in need of the feed and other things that I had purchased, and God only knowing when I would be able to make it back to town. And for what? To save $12.86? Diesel is up to $3.65 in my neck of the woods. The feed store is more than 30 miles round trip. Plus the time it takes to get there and back.... Do the math folks. To wait for Monday, risk the deteriorating conditions of the roads, all to save $12.86 just wasn't worth it.
And here's one more point to consider. They had what I needed IN STOCK then. Come Monday, they may not have! I got one of the two remaining bags of DE left in stock. The inventory numbers on the layer crumble wasn't looking too much better either. No, it just wasn't worth the risk. You know the old saying: A bird in the hand is worth two in the bush! Don't be mad at Sue y'all. She doesn't deserve the bad Karma.
Now if you want to shoot daggers at anyone, shoot them at the owners of the store! It was their policy after all. And yes, I do intend to have some words with Robert the next time I see him!
Outside of that, how the heck is everyone!
Cetawin, give that darling little Old Man a rub under the chin and an extra carrot for me will ya?! What a cute little guy. How much longer before you can bring Jo home the rest of the way?
Beth, when Kathy sent Maggie and the girls to me, part of their travel rations was a great big old chunk of sweet potato! The only way I knew it was a big chunk was from judging by the size of the peel. That was all that was left of the tater by the time they got here!
Go ahead! Give your chickens sweet potatoes! They love them and it's good for them!
OK, I have sat here WAY too long again this morning. Time to get my butt out there and take care of everyone. Y'all have a great day! Now, go hug your chickens!
