Retailers are fighting high labor costs, high rents, utilities and insurance coverage. As a result, they operate with minimal staff and scrimp on maintenance.
The stores are dirty and the merchandise is shoddy and over priced.
However, they can only take advantage of their customers for a limited time. People catch on. Remember the W. T. Grant stores? They were in business from 1906 to 1976. They did the exact thing that K Mart and Sears are doing now. They are on their last legs.
Government mandated expenses like health insurance, dental insurance, unemployment insurance, workmens compensation and social security and other employee related expenditures often are the better part of a payroll. It is all part of the overhead.
I suspect when the new Health Care law is in full effect that a good many retailers will go by the wayside. If a company cannot make a profit, they go out of business.
The future of retailing and business in general is doubtful. Let's see what time brings.
Rufus