I just added that part after reading and realizing I forgot that stepI'm about to head to the store to find either coconut oil or neosporin, so I will definitely do that in case I need it. How would I know where to help chip at for the head though, when I have no idea where it's head currently is?
I have a screaming 2 year old here and its hard to think/type, LOL! You would first remove the top membrane once you are sure it is all clear. You should be able to see the beak now right? or is that hole NOT where the beak is?

