Should I complain???

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Thank you! My site desperately needs updating...that is my all time favorite quote
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Yes, I would complain.
I have buyers call or write to let me know if something happens to what I sell to them and most often I appreciate it. However, I also let anyone walk around my farm and come into the brooder room.
Though I am going to change that. Too many undisciplined kids have "accidentally" killed chicks this spring so I am banning the brooder room.
But I enjoy showing off my birds and show most folks around. If kids keep running my chickens and ducks though i will stop that, too. Parents have no clue as to how to make kids behave and I am getting tired of them running wild here. I expect kids to behave when visiting some place. Mine was taught to, as was I as a child.

I know you have learned some important lessons here.
One, NPIP is no guarantee of clean birds.
Two, quarantine is the best policy when bringing home new chicks or chickens.
Three, always look over each individual bird before purchase.

A few months ago I bought some very nice birds from a well known and respected breeder. I quarantined the birds but in 3 months I have already lost 2. NPIP, quarentine and looking them over still did not protect me. I just know not to purchase from that breeder again. Almost $100 worth of learning there. At least none of mine have gotten sick so far.
 
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I agree that NPIP is a start but not a guarentee of good health. Not quarantining new birds was the biggest problem here. The buyer is as much to blame as the seller. The buyer put all of the flock at risk by their actions. I would expect the seller to refund my $ or replacement chicks. I think the seller is not responsible for anything more than that because of the buyers action of not keeping new chicks quarantined.
 
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I agree that NPIP is a start but not a guarentee of good health. Not quarantining new birds was the biggest problem here. The buyer is as much to blame as the seller. The buyer put all of the flock at risk by their actions. I would expect the seller to refund my $ or replacement chicks. I think the seller is not responsible for anything more than that because of the buyers action of not keeping new chicks quarantined.

As a buyer you are always responsible for proper quarantining, however, I would not want replacement birds. I think they should be refunded the amount they paid for the birds, but not their birds, due to failure to quarantine.
 
I would complain only to give the person a chance to make things right. If nothing was made right, then I would keep telling your story and warn as many people as I could. I would hope someone would warn me, so my animals would not get sick. I had something similar happen years ago. I am still mad at all the birds that got sick and had to be euthanized.
 

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