should I give them another chance..

Discussion in 'Managing Your Flock' started by perfectly_polish, Mar 27, 2008.

  1. perfectly_polish

    perfectly_polish Overrun With Chickens

    Mar 1, 2007
    CT
    Out of the 44 birds I got from MMH, I have about 6 left..So didn't get good results. I deffiently want to order more chicks, but now I'm warry of ordering from MMH and thinking that maybe I should go through ideal. I was wondering what your thoughts where on the subject, should I give them another chance or try out another hatchery?
     
  2. AussieSharon

    AussieSharon Chillin' With My Peeps

    Dec 18, 2007
    Virginia
    Have they offered to replace the chicks at no charge? I'd give them another chance. They have been good in the past and their problems could have happened to any other hatchery.
     
  3. hypnofrogstevie

    hypnofrogstevie chick magnet

    Jul 12, 2007
    Newton NJ
    I would wait it out for a bit then re-order. Make sure what ever happened is gone.
     
  4. BrahmaMama

    BrahmaMama Chillin' With My Peeps

    Jan 8, 2008
    South Dakota
    personally, I would wait a bit to reorder from them. Just to make sure whatever happened gets taken care of/cleaned out. And look at it this way, it's fun to try a new one. I went with Welps last year, and this year ordered from them again...something happened that made me cancel the order, and I ordered from Ideal. I'm happy with the chicks/ducklings I received, and have another order with Ideal scheduled for May.
     
  5. Gersbud

    Gersbud Chillin' With My Peeps

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    Apr 25, 2007
    Central Michigan
    Perfectly_Polish,
    You should look up Frozen Feathers' post in [Raising Baby Chicks].
    Frozen has posted an email directly from
    McMurray. It is all about what has happened
    I think that you should give them a chance to correct what has happened. They are willing to replace your chicks
     
  6. perfectly_polish

    perfectly_polish Overrun With Chickens

    Mar 1, 2007
    CT
    They were willing to replace my chicks but it was too early in the year so I just decieded to get a refund.
     
  7. tx_dane_mom

    tx_dane_mom Chillin' With My Peeps

    Sep 23, 2007
    SE Texas
    I know I, personally, have been very happy w/Ideal, should you want to try someone else, but if you have had good luck w/MMH in the past and they are obviously making an effort to correct it, try them again.
    Just my .02
    Kristi
     
  8. sagefox

    sagefox Out Of The Brooder

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    Feb 22, 2008
    Western PA
    I ordered from mm for the first time this year and wasn't happy with them at all...because I ordered 31 chicks...received 16..3 were dead another died that first night...no free rare chick...no extra chicks for warmth.... AND on top of that most of the chicks they did sent were the males I ordered..but no females to go with them?? So basically I ended paying for an order of roosters...and still didn't have the chicks I wanted. They were very nice when I called and refunded me for the losses...but it really upset me that they didn't try to contact me before shipping out only 16...my want list is a mile long and I could have easily changed my order. And the nice lady told me that they would never ship out only 16 and that's what all the marked extras were for...when I told her there weren't ANY extras she was speechless...so I think my order just slipped thru the cracks somehow. [​IMG]
    So then I decided to order from Welp...within an hour I got a phone call AND an email telling me that the one breed I wanted wouldn't be available to ship with the others...I called right back and replaced them with another....and all was set.
    End of story...the welp chicks arrived safe and sound this morning...the 31 I ordered PLUS an extra...and they're all BEEEEE-U-TI-FUL! [​IMG]
    I ordered my 9 ducklings & 2 goslings from Ideal last month and they were terrific too! The only reason I didn't order my chicks with them was because they didn't have a few of the breeds I wanted....but I'm sure I'll be ordering from them again next year too.
    [​IMG]
     
    Last edited: Mar 27, 2008
  9. seminolewind

    seminolewind Flock Mistress Premium Member

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    Sep 6, 2007
    spring hill, florida
    I don't think the point (IMO) is the reimbursement. To me, it would be the trauma to my emotions, baby pets dying, not knowing why, thinking it was my fault, putting my own chickens in jeopardy..... No money can repay for all that.
     
  10. perfectly_polish

    perfectly_polish Overrun With Chickens

    Mar 1, 2007
    CT
    Quote:Oh yes I deffiently agree with you and that is one of the reasons I didn't get another order from them. The lady never once said she was sorry and recommened that I give them electrolytes and vitimins, and then I was told on here to never give them that, unless they need it, but I moved the remaining chicks into my heated barn and by the first day they seem much healthier, so hopefully these guys will make it.
     
    Last edited: Mar 27, 2008

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