Some people make me sooo Frigging mad *Rant*

[HeatherLynn]

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I agree with DH. I personally have no issues stock piling. Its your choice to be well prepared. We bought food grade metal barrels that we can latch seal and they work wonderful for storing feed. I don't like nosy people or people who decide to take nosy a step further and get into my business so my vote is to let it roll of your back but still go out of town for your supplies. As for evaluating friends that sounds like a good idea too.

 

[justbugged]

I think it would be amusing to forward the ranch owner a copy of this thread. It is possible that the ranch owner has a lot more history with the former friend than he does with the OP. It is still strange that it would be anyone else's business what you were doing with the feed you were buying. I do think that way too many of us girls, roll over and allow people to mistreat us. I thought is was uncalled for when someone here implied that you burned your bridge with this former so called friend. I can't imagine when you could possibly need a friend that is willing to do this to you behind your back. It would be insane to think that you could ever trust them again, let alone think that they could have your best interests at heart. We get it crammed down our throats as little girls that we must be nice at any cost. Well it turns out that it is almost always at our cost, before most of us are willing to say enough is enough.

I would write the letter to the ranch owner just to see if you get a response. It could be that your former friend was playing him too. He could still be new enough at running his business that he he made a mistake that he just didn't think things through. It's also possible that you just aren't worth enough in sales, that he thinks of you as an important customer. (He would have to not know that every unhappy customer is worth a potential of a 1,000,000.00 dollars of lost business. Because if you are happy you might tell 10 friends, but if you are unhappy with the business you will tell a lot more people who will tend mention it also.) If the business owner doesn't know what went wrong then they have no way to fix the problem. I liked the letter that Writer of Words wrote. Just keep it accurate and to the point.

I just thought of a reason the owner might have been concerned that you were stockpiling up feed, and that would be if you were stocking up so that you could sell to your neighbors and friends when the weather gets really bad. I still don't know why that it should really matter much, if you were buying the feed from him in the first place. I would still give them a heads up on why you are going to go else where, because you could possibly need to buy again from here again. I would be nice about it for the same reasons.

The co-op idea is really good. We are in the process of getting one set-up here in Western Washington.

 

[PineappleMama]

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If that isn't the truth... just look at how many have already posted, or read and not posted, in this topic alone!

When a business does me a good turn, good food, good service, whatever I won't hesitate to tell it on the mountain... like OP it seems since she referred so many folks to this guy... but likewise if the food, service, product were awful I'll also be sure and warn Those I Care About from getting hurt the same way I was. That's just common courtesy as far as I'm concerned.

But, MANY people I've noticed don't talk when they get a good turn, only whine... over and over to any who'll listen... when they get a bad turn. Most smart businessmen know this and thus the "customer is always right" mentality was born... just an opinion but being raised in family business and marrying into one I've seen quite a bit of it... don't think it's far off anyways.

 

[twentynine]

The whole idea of a business not selling their product to certain customers for real or imagined reasons is completely outlandish to me.

Let me get this straight. You spend a substantial amount of money at the business, and because another customer tells them something they refuse to sell to you. What is the big deal about stock piling feed? It's all purchased from the "ranch", ain't it? A sale is a sale is a sale, today tomorrow next week, money in product out.

Logic-- If I were in business- selling feed. You or any other customer wanted to purchased an entire pallet/skid load of feed, I wouldn't ask you what you were going to do with it, I'd get my butt out there and load it into the back of your truck. The only thing I might do is, as a good feed supplier, I might ask if you had a good place to store it, because I would hate to see the feed go bad and you waste your money. Shucks I might even sell the pallet load to you and then store it for you- if my storage situation allowed it. Farmers, ranchers buy in bulk all the time, just to cut the edge off of feed cost.

My local TS offered me 5% off of the purchase price per bag of shavings- if I purchased an entire pallet load at one time. 45 bags of shavings is a lot, but I saved me 5%.

Something ain't right with this!

 

[Ema]

I spoke with the ranch owner and his wife last night. I guess my so called friend has to pick up some hay and he talked to her about what happened when I showed up there, he told me he spoke to her about being misleading in what she said. She just blew it off.

Well he explained a few things... the feed warehouse is rather big but I guess where we live a shipment here only comes once per week on wednesdays, if its late on thursdays, there a lot of folks that have farm animals and flocks to feed and so he wants to make sure no one goes without feed. He says he knows how much money I spend there and that he doesn't want to lose me as a customer.

taking a few of the comments here I went ahead and told him, that one he should have never discussed me with her, two, denied me feed as it should be first come first serve, and three, if he had an issue he should have called me.

I told him about my trip out of town, and then told him that at this point I really didn't have faith with his establishment. I guess his wife, the lady I take my kids to for their lessons wasn't impressed, and she told me she really hopes I can look past this and continue to do business with them. I told them I will think about it.

as for burning bridges I really didn't burn any except the one I really wanted to ignite right off the bat. No one should be allowed to get away with such behaviour because then they go around thinking its ok and do it to other people, how will they learn if they are not told that sort of behaviour is unacceptable? either way I am not heart broken about her at this point, not angry either, like I said live and learn right?

as for the owners of the feed store I have been here 5 1/2 yrs, been doing business with them for 4 yrs, she started doing business with them this past june after she discussed with me that she was spending 80 bucks on 20 bales of hay, and I told her the ranch owner charges 45 for one huge bale block that breaks down to 21 bales.


thanks everyone for listening, and giving me your opinions, I have learned a lot from this experience, such as I need to stop being so darn naive, I am not often the confrontational one, so to be honest, she received my tongue lashing after she called me a certain C word after I asked her why she did what she did her exact words where...I don't get why you are being such a C about this, its not a big deal!!! well it was to me.

Ema

 

[Sonoran Silkies]

Your ex-supposed-feiend has no morals or concent of friendshiop. She is selfish, and unwilling to acknowledge a different point of view than her own.

As for the ranch owner, if he does not get sufficient feed frequently enough, then he needs to increase the orders HE places with his suppliers. They come once per week on Wednesdays, almost certainly becuase that is the amount of feed he orders and its timeframe. I can pretty much guarantee that if his order volume increases, his supplier would be bringing a larger truck or coming more frequently. If the demand for a product at his store increases, he needs to increase the amount he orders. For all he knows you could have chickens that are starving because he denied you feed!

Not sure exactly what you mean about his wife's attitude..she was not impressed with his denying you feed and special orders, or your anger at it? If she is unimpressed with his choices, and is apologetic to you, consider continuing to patronize her. If she is unimpressed with your anger at his very unprofessional behavior, take your kids' lessons elsewhere; you don't need them to be taught or surrounded by people with poor ethics.

 

[Ema]

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she was angry with him. not me, she wants me to go back has offered a few free lessons and a couple free bags of feed, amongst a few more I'm sorry's. Dh is not swayed by the free items, nor am I, but we both do believe people deserve a second chance. during our conversation Dh did mention to him maybe it was time he increased his orders, because everyday there are new people up here getting backyard flocks or farm animals and trying to find a place to purchase their feed in the area. just this week alone I know of two people who got farm animals, one got goats, and the other ducks and rabbits, both of which had posted in the local forum about where to buy feed and were both sent down to the ranch. we still haven't fully decided we will see when its time to buy more feed cause at this time I am fully stocked.

 

[SundownWaterfowl]

What is the difference if you "stock pile" the feed/shavings or not? He is still getting paid.

 

[kuntrygirl]

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The difference is that the business owner wants to provide feed/shavings for all customers. If one customer buys all of the feed all of the time, he will lose the other customers. They will take their business elsewhere because they will feel as if the business owner cannot supply their needs. So he limits feed to customers. I don't think it's right but I bet that is what he is doing. Someone mentioned in another thread that he should order more feed. The amount of feed that he is ordering is not enough to sell to his customers.

I agree that he should order more feed and that it should be on a first come first serve basis. Who cares if she stock piles. I do the same thing. She should be allowed to purchase all the feed and shavings that she wants or needs.

 

[rufus]

I am somewhat confused here. You use the term "the ranch". Is this an actual feed store or is it a ranch that just brings in supplies for their neighbors as an accommodation? If it is an actual feed store, you have a legitimate gripe. If is is just a pooled order situation, you don't.

Rufus