I know this may not be the appropriate thread for venting, BUT I value your SC opinions, and would like to see what you all think about this situation.....
The end of may I bought a quad of silkies described as
" I have a quad of gorgeous little cotton balls. Three pullets and a cockerial. These babes are 8 wks old and have all the right stuff. Each one has great crest, nice shredded wings, 5 toes with great spacing, beautiful foot feathering, dark skin, eyes and still havent filled in. None of my silkies are hatchery stock, all of my breeders are sq and have came from the top breeders in the US."
To my surprise, upon their arrival, one had a severely crossed/deformed beak. Pitiful looking!!
I immediately emailed the lady with my concerns. Her reply was, "she was n a hurry to ship out birds that day and it was an honest mistake." she offered to accept the bird back or send a replacement later.
Here's my problem.... I contacted the lady yesterday re a replacement silkie. She has a replacement, BUT I must pay the shipping. IS THIS FAIR???? I paid top dollar, asking price, and shipping. Should I really have to pay shipping AGAIN 4 her "honest mistake?"
Any suggestions are appreciated, thanks,
Nikki