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Glad you got it working fine now.Turns out that the pump is working fine, it was a "user error". I had the tube looped around the rotor in the wrong direction so instead of pumping out water, it was pumping in air from the incubator. What a relief! Now I don't have to worry about the Brinsea at least.
My other incubator "(PI-24)" is funky. Its water channels are so wide, that even 1 tablespoon of water is added, humidity goes up to 45-50% but gradually over a 12-18 hr period, goes down to 30% as water dries out. So I am thinking that while I am having issues keeping the humidity stable around 35% right now, this would be a great incubator during lockdown because the humidity easily goes to 75-80% if you fill up all water channels.