If people understood what their coverage pays for there would be less complaints. When they find out sentimental value means nothing to an insurance company, or that towing is often a separate coverage, or that physical damage on their own vehicle must be purchased separately and doesn't include mechanical breakdown...i.e. many complaints are invalid from my experience. Just today I had someone tell me that although she has a $500 deductible, the BODY SHOP told her she shouldn't have to pay that deductible (because the deer caused the damage????)
This is so true.... So many people don't take the time to understand what they are paying for and to find out if they need additional coverage. For example, I have higher rates of coiverage for medical for my passengers than the base coverage. This is because my passengers tend to be family and poor, so I want to make sure they can get medical care in case of an injury in an accident while riding in my car. I have uninsured motorist because if I don't and one of the people who thinks having car insurance isn't fair crashes into me, I need that coverage so I don't have any problems with my claim. Folks, you have to make the effort to understand what it is you are buying and what it covers.... It's no use complaining after an accident.
Last edited:
