When you buy from a feed store or a pet store it is "at your own risk". after all this time has passed, I don't think
tractor supply should be liable for replacing the birds. It is up to the customer to know what they are getting, and be sure they are getting what they want. Yes, they should have things labeled properly but you are dealing with a company who handles livestock once a year for a limited amount of time. Heck one of my local
tsc doesn't even want to do chick days, they can't sell their chicks. Yet it comes down from the DM how many they need to order and of what they need to order.
Take it as a lessoned learned, and next time buy from an actual breeder/hatchery or know the breeds before you purchase. Last year we bought straight runs. We wanted mostly hens, but went with the straight runs..didn't know any better and can't blame anyone but ourselves for not doing the proper research before we went in and bought our chicks. I have no problem buying from
tractor supply, and did again this year. However we knew enough to stick with the pullet bins, and read the signs on the bins.. but we also know mistakes happen and will deal with it if we get chicks that turn out to be roosters.
Even hatchery pullets may not be 100% pullets...its a risk you take when buying animals who do not have genitals that are easy to identify.