update: left neutral eggbid feedback

[BeardedChick]

Ok, here are the results.

Her two other buyers both emailed me back. One of them had 100% clear eggs, one had 50% clear eggs (mine were 50%). Doesn't prove anything, but it's interesting.

She emailed and offered to refund my purchase price. Because of that, I will leave neutral feedback based on the shipping and packing. I do not feel that she owes me a refund.

She said she had hatched a batch of eggs. Based on the number of breeds they have, who knows what this means and she didn't say what the results were.

Anyway, it's a done deal and thank you all for the insight.

 

[Boggy Bottom Bantams]

If she's refunding your money, is a NEUTRAL fair then?
The buyer is doing what they can to work with you sounds like?
Maybe a poss. but worded to reflect the poor shipping technique?
Something like.
"Poor maner of packageing, yet buyer worked with me for a poss. outcome"

This way, a new seller is not hurt ( which they are obviously new) Yet buyers are made aware that there could be issues they need to check in on?
Just my thoughts.
Personally, I try to buy from seasoned, high seller feedback users,when on-line to avoid these problems all together.
See ya,
Aubrey

 

[Akane]

The seller should know how they are going to pack eggs and all the details before they start offering things up for sale. A good seller who deserves positive feedback shouldn't have these problems. That's why before I ever list any eggs on ebay or eggbid I will be offering eggs for cost of shipping across places like these forums and making sure I have everything right. If I couldn't offer eggs elsewhere I would specifically put a warning in my listing that this was the first time I'd shipped eggs and put the reserve at pretty much zero so people could buy the eggs for the cost of shipping knowing full well what the risk was. If someone doesn't take those precautions I think neutral feedback is quite fair. While shipping is always a risk this time it was at least partially the sellers fault the eggs did not arrive in good condition and as a buyer I would want to see that reflected in the feedback rating without having to read every comment in detail.

 

[BeardedChick]

Quote:
Just to be clear - I am not taking a refund. There's not anywhere in my posting that I've said I think she owes me one. Therefore when she asked if I wanted one, I said no. It did make the difference for me between leaving negative feedback and neutral.

I feel like neutral feedback is reasonable. I posted something to the effect that communication was OK, and shipping was not as specified and packaging needs improvement. Those issues are concrete and easy to remedy. I don't think that alone will deter anyone from purchasing from her. I did not mention my questions about fertility in the feedback.

I do hope she will sell more eggs, the packaging will be great, the fertility will be great, and all the feedback following mine will be deservedly stellar.

 

[seminolewind]

Not Eggbid, but E***, I, too, only go with sellers that have a gazillion positives, and I DO read some, cause sometimes people put a negative comment in a positive title.
I did slip one day a bought a like-new cell phone. It wasn't like new, the worst is that it was stolen and sold to me because the seller could not take the phone off the current account meaning that I could not activate the phone. Luckily, Paypal got my money back for me.
In short, same with eggs. Buy from someone who has alot of positives.

 

[Boggy Bottom Bantams]

Quote:
Just to be clear - I am not taking a refund. There's not anywhere in my posting that I've said I think she owes me one. Therefore when she asked if I wanted one, I said no. It did make the difference for me between leaving negative feedback and neutral.

I feel like neutral feedback is reasonable. I posted something to the effect that communication was OK, and shipping was not as specified and packaging needs improvement. Those issues are concrete and easy to remedy. I don't think that alone will deter anyone from purchasing from her. I did not mention my questions about fertility in the feedback.

I do hope she will sell more eggs, the packaging will be great, the fertility will be great, and all the feedback following mine will be deservedly stellar.

That sounds fair!

 

[The Monkey Mama]

Wow -

She offered a full refund and you still gave neutral feedback?

I don't think that's fair at all - was there *anything* she could have done to make you happy? I hope you mentioned in your feedback that she offered you a refund at least. [Whether you took the refund or not is irrelevant, she *offered* it to you].

Personally, after buying dozens of batches of shipped eggs off eBay, I consider a 50% hatch a very successful hatch from shipped eggs. So much can happen to eggs in shipping, AND your incubation methods can affect them too. I've had shipped eggs hatch 100% and shipped eggs hatch 0% - and I would never leave a seller bad feedback based on how many eggs hatched, there is just too much that can happen to eggs in shipping that the seller can't control.

Kelly

 

[Akane]

This isn't based on how many eggs hatched. The eggs were poorly packaged so that their odds of surviving shipping were much lower than they should have been. That can't be corrected by a refund or sending more poorly packaged eggs and if they keep sending eggs that way others will end up wasting their money. How would you feel if you spent a fairly large amount of money on some rare eggs to find they were all damaged in shipping because the person did not package them securely? If the eggs are left to float around in the box no matter how well the package is handled bad things will happen to them and most probably won't hatch. The only way I'd give good feedback is if they proved to me they could package eggs properly now by sending me a new batch but I can see how most people would not want to risk spending anymore money when the eggs are likely to be damaged anyway. So really, no, there isn't a way to make some people happy in this situation. That's why you should be prepared before you start selling something.

This is important to me because I've had a similar situation but with a nonperishable item. The person just slapped a label on it without even boxing it when the item had thin plastic sides. It was damaged when it arrived. I know things can be damaged in shipping but when someone packages something in such a way that it's guranteed to be damaged then it's their fault not the shipping company. The person agreed to send a replacement but not to package it any differently so I refused the replacement and they then refused to give me a refund. So of course I left bad feedback. I'm not just going to sit there waiting around for one damaged item after another especially if the person asks for replacement shipping on their own mistake. If they'd given me a refund I still wouldn't give good feedback because being discontinued I couldn't get the item anywhere else. I still would not have been happy because due to their mistake I still would have been without the item I wanted and still would have had to find a substitute along with wasting weeks waiting for it to ship.

 

[The Monkey Mama]

If they refunded her money she lost absolutely *nothing* but a little bit of her time.

I imagine after dealing with this nightmare, the seller will probably figure out a new way to package eggs in the future.

But I just feel sorry for the seller who tried to do everything they could to make it right and still got bad feedback. [I know it was "neutral", but I personally read all the feedback and I pay attention to neutrals too - I wouldn't buy from a seller who had the comment that was left for this seller, so their business IS hurt by that kind of comment - even when they did their best to fix it].

There are plenty of crummy sellers out there, I hate to see a good seller who tried her best to make the buyer happy get bad comments.

Kelly

 

[BeardedChick]

Quote:
I can understand how you feel that way because you read feedback and wouldn't buy from someone with a neutral.