So..... follow procedure. Write a letter, as advised, and request that it not happen again. How else can you get what you want? If you also want an apology, ask for that as well. Maybe you'll get it. Won't know till you try.By the mayors reaction to him being caught I doubt it will. I think it’s going to get worse before it gets better. His reaction to him finding out I had him on camera was to tell me to write a complaint to the town. Jeez. Some people. All I ask is that it not happen again. No need to get angry and defensive. Just fess up to doing something wrong.