Solved Uploading picture app crash

[CCUK]

it keeps coming up with 'backyard chickens keeps stopping'. close app. send feedback.

 

[Kiki]

it keeps coming up with 'backyard chickens keeps stopping'. close app. send feedback.

. I'm not familiar with the cloud. I wonder if this problem is internet connection related. Like it's timing out.

 

[CCUK]

im not taking pictures from the cloud. its just storage. im just trying to free up some space on my phone.

 

[CCUK]

at least my pc is working now! and i can still use the app. its just uploading pictures thats not happening!

 

[Kiki]

im not taking pictures from the cloud. its just storage. im just trying to free up some space on my phone.

AH HA!
There is the problem (I think)
You phone may be running slow because it is TOO full.

 

[CCUK]

I'm back on my phone now. It's not running slow. Far better and more fluid than the pc. And it spellchecks and puts capitals in! It only about 50% full. I still have over 600 pics on it and countless videos.its getting late now so I will take all my pictures and media off tomorrow and see if that makes a difference.

 

[Kiki]

I'm back on my phone now. It's not running slow. Far better and more fluid than the pc. And it spellchecks and puts capitals in! It only about 50% full. I still have over 600 pics on it and countless videos.its getting late now so I will take all my pictures and media off tomorrow and see if that makes a difference.

Sleep well.
I'll be here tomorrow to try to continue to help figure this out.

 

[CCUK]

Thankyou.

 

[Nifty-Chicken]

Great job @KikisGirls with the ideas and suggestions!!!!

I'm still a little confused: Did we isolate this problem to just the app, or also to the browser?

I don't think we've seen any other reports of this, so I'm trying to get as much detail as possible to try to reproduce it.

 

[CCUK]

I've just removed all media on my phone 1034 pictures and videos.

This uploaded straight away. Problem solved? I hope so. We'll see. If not I'll post back here. Thankyou @KikisGirls and @Nifty-Chicken