Wait a minute. What I read is that the way for her to help you is to ask your vet to call her. I think that will open the door.My reply
So you want the vet in Jacksons number (Dr. Whittington)? Or the vet here that has been giving her the antibiotic shots?
Her reply
Neither, it is inappropriate for me to call them. If they want me to help them, you can pass my phone number along to them. I can give you general information, and could discuss options with them, but it is not legal for me to make a treatment plan for you. I do care that your duck gets the best care possible so I am willing to talk with your vet if they are in need of further ideas. I am so sorry that I can't help more.
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So she basically just said that she can't help me. And no one else either. So pretty much I don't have anywhere to go.