Website errors?

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by FarmerJamie, Nov 6, 2010.

  1. FarmerJamie

    FarmerJamie Chillin' With My Peeps

    Mar 21, 2010
    Anyone getting errors like the following?

    An error was encountered
    File: /home/backyard/public_html/forum/search.php
    Line: 493

    PunBB reported: Unable to insert search results

    Database reported: Duplicate entry '1217035685' for key 1 (Errno: 1062)

    I seem to get this error after I've posted (but not always) and then click on "recent posts". Reloading the forum main page seems to then work okay. Using IE 8.0

  2. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    It is a known issue and we unfortunately haven't been able to find a fix. Fortunately a simple refresh usually brings up the page.

    From what we've seen it only happens when people do searches or are looking at "recent posts" and it shouldn't happen when you are submitting a post.

    We think we have a way to help reduce the frequency of this error, but it would potentially mean taking down the forum for about 10 hours, so we're waiting to do it until one of the historically slowest days on BYC during December.

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