- Aug 31, 2008
- 10
- 0
- 22
My first time ordering chicks from a very reputable farm with stellar opinions given to it in the BYC forums. I ordered the required 25 chicks, 6 of one breed and 19 of the other. In my communications by email I was told extras were always sent to compensate for losses. I received the chicks last Tuesday night- nearly Wednesday. Picked them up at the Post Office near midnight after being sent home earlier in the evening when I was told to expect them in. I took them to my friend's place who is set up to take care of them- an old time rancher. In the dim light of his chick area I counted 3 dead in the shipping box. I saw one was of the Black breed and thought the other two were of the same breed but the blue variety. I visited a few days later (Friday) and saw the chicks in the daylight for the first time. The rancher had kept the 3 dead in a paperbag on his semi-indoor porch. I saw 1 black dead one and two browns (not the blues I thought). By this time I had already let the shipper/farmer know that I had 3 dead Blue/Black. I corrected the count to the farmer but haven't heard back.
Here is my concern: The count turned out to be 6 total live browns due to his addition of 2 extra browns, I ended up with what I ordered.
The Blue/Blacks which cost double of the browns- with one dead meant that I was short 2( possibly 3 because the chicks move around so much I get a different black color count by one every third time I count, I decided to use the larger number in favor of the farmer) birds to begin with and there obviously were no extras put in.
So-do I let it go? I have no choice really, unless the farmer decides to address it and refund some money.
I am disappointed that the order wasn't correct to begin with and I sent an email to update the farmer and haven't received a response.
I thought I would want to know if I were at the seller/shipper end but perhaps that is just the way these things go?
I was hoping for a better experience. I like the chicks that are thriving. I was expecting them in late April as indicated when I ordered but for whatever reason I was notified on Monday after they shipped that they were on their way.
Thanks for any insights.
Here is my concern: The count turned out to be 6 total live browns due to his addition of 2 extra browns, I ended up with what I ordered.
The Blue/Blacks which cost double of the browns- with one dead meant that I was short 2( possibly 3 because the chicks move around so much I get a different black color count by one every third time I count, I decided to use the larger number in favor of the farmer) birds to begin with and there obviously were no extras put in.
So-do I let it go? I have no choice really, unless the farmer decides to address it and refund some money.
I am disappointed that the order wasn't correct to begin with and I sent an email to update the farmer and haven't received a response.
I thought I would want to know if I were at the seller/shipper end but perhaps that is just the way these things go?
I was hoping for a better experience. I like the chicks that are thriving. I was expecting them in late April as indicated when I ordered but for whatever reason I was notified on Monday after they shipped that they were on their way.
Thanks for any insights.