removing the poop is the first thing you do and watching a min because usually they will make another nasty lil mess. after that clean them up and give them good clean water and a little food. keep them quarantined while doing this but i promise it works great for me. i rarely lose birds to pasty butt when it happens. my killer this year has been a good ol' record texas heat wave that has killed about 15 birds so far even with copius amounts of water in their pen