I run a very small backyard hatchery. I had a hatch date of mid February for 50 White leghorns. I had some major issues with my incubator and lost all the eggs in the bator. So I sent everyone (3 people) that had place an email explaining the problem and that I would have more chicks in a few weeks. The other 2 people said no problem, thanks for letting them know. The person that ordered the Leghorns, was upset and said what was I going to do to make up for it. I told him I would send a few extra chicks free of charge. So I sent an email telling him I needed the remaining balance and I was going to ship them next week and he said he was expecting around 10 free chicks. That seems a bit much to me. What would you expect to receive as extras in a situation like this?