2 out of 4 chicks dead during shipment

[mercedes28]

I ordered four Jersey Giants from MPC. They came one state away but took two nights in travel time. Upon receiving them the workers brought them out to me on a fork lift truck. The box was 14"14". I stood there stupefied. Then the other worker took the box and turned it on it's side to "scan" it. I immediately opened the box in front of her and found one severely disabled (looked like a broken neck) and the other dead. I was beside myself. They apparently had endured much trauma.
I phoned MPC to report this and received "we just do not understand". Well I am not new to chickens. I have several Orpingtons for
the past five years and I know trauma when I see it. No refund, no nothing.
Recently read they are brokers to Meyer's Hatchery. There was no support padding (stuffing) inside the box to prevent the little
girls from being tossed around like golf balls! Just thought you gals would like to be aware of such.


Mercedes

 

[SeanBlack]

Thats Horrible the should at least give you a refund if not more chicks in a box with padding

 

[mercedes28]

Thank you. I thought about replacement chicks but do not want to encounter such again. Searching a local hatchery.

 

[KelsiNS]

Oh wow! Mpc refunded me for extra chicks that died that i hadnt even ordered! They have a refund policy on their sitr i would copy and paste into an email-ANY death within 48 hours should be refunded.

 

[SeanBlack]

And hopefully you'll find what your looking for

 

[lcahill]

I ordered from them also. 15 chicks: 3 Silver Laced Polish, 6 Buff Silkies, 3 Welsummers, and 3 Light Brahmas. A total of 8 died and I was very unhappy with the padding/bedding in the box. They elected to re-ship the ones that I lost (3 silkies, all 3 polish, 1 welsummer, 1 brahma) but it was 5 weeks between shipments. So now I will have 5 week old and day olds to care for this week. Im not real pleased with it but they do have a good reputation. I will probably buy from Cackle hatchery next time and pick up, Im only about 2.5 hours from them.

 

[mercedes28]

Thank you all for your replies. Let me preface by saying that the packing/padding...there was none!!!!
These poor girls bounced around inside the box like ping pong balls! The more I read the more I am convinced that MPC does NOT have a good reputation. Perhaps at one time they did. MPC blamed it on the postal service. Knowing that he postal service's
handling is rough....then all the more that MPC should ensure the safety of the chicks through means of sufficient padding/individual padded squares. I can not express my disappointment.
Update: just received an email for a refund.

 

[chickieluver26]

I ordered from them also.  15 chicks: 3 Silver Laced Polish, 6 Buff Silkies, 3 Welsummers, and 3 Light Brahmas.  A total of 8 died and I was very unhappy with the padding/bedding in the box.  They elected to re-ship the ones that I lost (3 silkies, all 3 polish, 1 welsummer, 1 brahma) but it was 5 weeks between shipments. So now I will have 5 week old and day olds to care for this week.  Im not real pleased with it but they do have a good reputation.  I will probably buy from Cackle hatchery next time and pick up, Im  only about 2.5 hours from them. 

Sorry for your loss I lost 3 out of six silkies from mpc but I'm guessing its because their skulls don't close all the way and they prob got banged around and got hit on the head same with the polish maybe the same happened to you good luck with your chickies!!!