Alerts not disappearing?

[human1]

That's helpful, thanks!

Everyone, keep replying (if you haven't already):

1. Types of alerts that are not going away
2. Browser / version
3. If you tried clearing your browser cache, logging out, then logging back in.

1. article alerts
2. Chrome Version 88.0.4324.182
3. no

 

[Weeg]

#1- Article alerts only

#2- I am using a Mac computer, and Safari is my browser

#3- I have restarted my computer several times, logged out logged back in, clearing the browser etc.

 

[EmmaRainboe]

1) Article alerts only. All article alerts.

2) Eluktronics laptop, Google chrome Version 88.0.4324.182

and

Generation 8 iPad Safari version 14.

3) Yes I have restarted the devices, logged out and back in, and cleared cache, cookies, etc...

 

[casportpony]

Let's keep working towards isolating when it is/isn't happening.

So far, the only consistency is: It's only happening with certain Article alerts? No other alerts?

Any consistency with browser, profile settings, etc?

Same for me on all devices, Edge, Internet Explorer, Chrome, & Silk.

 

[Nifty-Chicken]

Very helpful! I've reached out to the developer of our articles system (he's a genius and SUPER helpful) for his thoughts!

 

[Nifty-Chicken]

I've made a few changes to test and see if it fixes the problem. Please clear your cache and see if you can duplicate the issue now.

 

[Weeg]

I've made a few changes to test and see if it fixes the problem. Please clear your cache and see if you can duplicate the issue now.

I noticed the change in the notifications. I'll see how it goes! Thanks!

 

[human1]

i saw the differences
now when i opened the alerts it didnt mark them as read, bu t the number of alerts went away
it showed the change before i cleared my cache and cookies, but its the same after i cleared

 

[EmmaRainboe]

I have the change. All my numbers went away and the read ones don’t go to the bottom anymore.

 

[human1]

I have the change. All my numbers went away and the read ones don’t go to the bottom anymore.

yeah I can only tell when its read/unread when i hover over it