Angry!! Just left the Vet's office...

[peepkeeper]

Three days later they sent me a bill for $700. I called to ask why so much. They said for the tests. I pointed out that they never ran the tests. They said that I had to pay my bill. I pointed out I wasn't going to pay anything to them for killing my dog.

And this is exactly the point I was trying to make a few pages back. A terrible thing, but no one "killed " your dog. He died. Did you offer to reimburse for the meds, time, use of staff and cage, equipment etc that he used if they took off the tests (the bill was probably made up when the dog was admitted)? When people refuse to pay their bill it gets taken out on everyone else. This is why so many vets refuse to allow payment plans and demand money up front.​

 

[serendipity22]

PeepKeeper, I think what he was saying is that they didn't do any of the treatments. The first thing they did was sedate the dog. Then he died.

So the bill was inaccurate. It should have been updated before the owner was called to reflect the correct amount.


***I understand the vet's offices making an owner pay up front for estimated fees. But they do need to make sure they charges are correct and make corrections if need be.***


On another note, I went to my Vet's office today for my pup's check up. It looks like I'll be in there at least once a week for 6 to 8 weeks for the leg to be re-splinted. X-rays and sedation to make sure the bone is healing correctly... Poor dog is gonna spend alot of time in his crate... Everyone is so nice in there. I was talking with the receptionists about my horse. My dog vet is married to my horse vet. (It's a close community...)

 

[speckledhen]

My dog vet is married to my horse vet. (It's a close community...)

Isn't that a bit 'vet-cestuous', LOL. I love small communities in so many ways.

It does sound like they didn't fix the bill to reflect what actually happened to Mark's dog. I'm so sorry for your loss, Mark. I've owned wonderful dogs in my life and lost a few, one just several months ago. His presence is sorely missed in the house.​

 

[MarkR]

Quote:
And this is exactly the point I was trying to make a few pages back. A terrible thing, but no one "killed " your dog. He died. Did you offer to reimburse for the meds, time, use of staff and cage, equipment etc that he used if they took off the tests (the bill was probably made up when the dog was admitted)? When people refuse to pay their bill it gets taken out on everyone else. This is why so many vets refuse to allow payment plans and demand money up front.

The most I would have owed them is overnight boarding. They didn't perform ANY of the tests. And yes, the anesthetic did kill my dog. The vet DID confirm that. He also confirmed that it was administered without my permission, which was against their own policy. You weren't there. You have no idea what the heck you are talking about. Had they sent me a bill for the overnight stay that would have been fine. I'm not paying them to poison my dog, or pay for tests that were never given. Give me a break.

You know, I really love this place, but BS like this would really explain why a lot of good members don't come around any more.

Mark

edited for language

 

[speckledhen]

peeperkeeper may have misunderstood your post, Mark. When someone loses a beloved pet through professional negligence or error, it's a very heartbreaking thing. Let's be kind here.

 

[MarkR]

Sorry

 

[speckledhen]

I wasn't specifically directing that at you, Mark, just everyone in general. Seems this may turn out to be one of those HOT TOPICS and wanted to remind everyone to think before they type. Thanks.

 

[Davaroo]

Uhhhh, I went back to the original post, which went something like this:

... I've never heard of a feather killing a dog. From what she's saying, every dog I've ever owned should have been dead after living an hour on my property, or outside for that matter...

So I'm getting more and more angry as this puny little vet tech is telling me that bird poop and bird feathers and bird bones will damage my dog's internal organs and lalalalalala...
Now, I have owned dogs ALL of my life. I probably know more about animals than she does at this point. I take extremely good care of my dogs (except for the whole getting hit by a car thing, but that was a mix up between DH and myself). They're not fed junk nor are they allowed to eat my birds! So, after this giving this girl a piece of my mind, she wouldn't deal with me for the rest of the night.

I leave the vet's office $400 poorer, with a dog with a cast all the way up to his shoulder with the chance of needing surgery. And all I can think of is that I want to slap that girl...

The whole thing strikes me as just a leeeeeetle belittling. And you know what? That's okay, it's nothing to be shy of. Man, we all have our days and minutes and moments...I got into a pretty good rant today, myself.

I saw a cool bumper sticker this afternoon. It seems to apply:

"Practice Understanding on Everyone... No Exceptions."

I'm gonna try and adopt that.

 

[serendipity22]

Elderoo, I still want to slap that girl.

But I didn't go in the building with that attitude. I left with that attitude after the unprofessional way that she, and only she, treated me...

I got into a pretty good rant today, myself.

From what I read, you get into a rant everyday!

I know how I behaved in the situation. It did not warrant how I was treated. Now move on and go play with someone else...​

 

[speckledhen]

Ok, guys, we've exhausted the topic. Let's quit before I have to actually do a Moderatorly thing and lock this for real.