Update to my rant: (still no bird that I shipped Tuesday):
I sent this email to the Postmaster General:
Hello, this is in reference to the LIVE BIRD lost in the mail that I sent on Tuesday 10/11 at 2pm from MD 21727 to AR 72701, tracking # EM 191815337 US. Somehow your idiots have managed to lose this box with a live bird in it who is most likely dead now. I am sure you will be able to locate this box once the dead bird starts to decompose & stink. WTH??? What is wrong with the postal system?? In my opinion, everything. The USPS is chock full of incompetent, lazy fools who place no value on the mail or live animals! As you can tell I am just livid about this! This is not the first time this has happened to me. It has happened many times to other people as well, as I am a member of an online poultry forum and am constantly seeing posts there about this very thing happening all over the country. There is no excuse for this reckless irresponsibility and blatant disregard for the mail. USPS had much better service 20 years ago. What happened to customer service? If this is the way you treat the mail, you need to change the name from USPS to United Stated Postal Incompetence! I demand a full refund for the shipping, box and bird! That would be $51.00, as it was insured up to $100. And by the way, why do I have to pay so much for Express Mail when it takes even longer than Parcel Post? This is highway robbery. I can only hope you will do what you can to rectify this horrible situation and to prevent this from happening in the future. I have lost all trust and respect for the USPS.