Hi Trish, Cute babies Kat and Satay, I've got one baby so far from this hatch... She looks really good so far, hatch day is officially after 9pm, only a few pipping, lots shaking. I'm hoping all the power outs haven't done too much damage... I'm on mains powers here, the generator is just because the power goes out so much but I need to get one that works, this old one I have has had it...
It was a new cheap incubator luke, it has a warranty but the guy says that if I return it and they test it to be functional they will charge me for testing it. Who knows what they deem functional. He also said that he will only give me a partial refund if it has been used but told me that they would not take me seriously until I have had an unsuccessful hatch. Thus having to use it so I won't get all my money back.... DODGY! DODGY! DODGY! I got a bellsouth glass thermometer with my new rcom and used that inside the crap bator which is more accurate than the digital ones that I calibrated.. I might just use it as a hatcher for my cross breeds, dunno....
Sounds like he is trying to pull the wool over your eyes chook. I would stand my ground and tell him you want a refund for the dodgy bator or you will go to department of fair trades and see if that gets his attention. Was it an aussie site you bought it from?