Try this video:What is the turn light?
Mine will turn eggs manually....but has not turned them automatically yet.
https://www.google.com/search?q=nut...te=ive&vld=cid:fcbb4723,vid:XnY-alBnWZM,st:70
EDIT to add: Oh - and try flipping the round turner grate over so the "teeth" are on the other side. That embarrassingly simple move (duh to me!) was all it took to get mine started again.
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