I think it looks very good but there would be one thing I would work with ---- the scale. (Before I retired I worked with several satisfaction scales (as they were called) with some services our agency provided to seniors/handicapped. I'm not a statistician and didn't develop the scales - just worked on clarifying questions, etc.
Because 1 is "often" categorized as number 1 or the best in peoples minds, Like "we're number one in car sales by ads, or we're number 1 football team, etc."we would get results with 1's back and then know there was confusion because we would get compliments in the written section.
We tried putting the notes for 1-5 on the top of the page, that helped a little but still could see problems.
I really support the idea of feed back. Thanks for the opportunity of my feedback on this. I also support the idea of having it alphabetically arranged if it's possible.
Many thanks and again thanks to BYC ....the most amazing board!