Cackle hatchery???

[blayt90]

It really depends on what they have available. The first time I ordered from them, on a Tuesday asking for ASAP delivery, they shipped that night and I had them on Thursday morning. Last time I ordered, I did two orders and asked for one ASAP, they shipped 3 weeks later when they had availability. My second order is coming the end of May, when the guineas I ordered are available.

I ordered 9 Rouens, 4 khakis, and 2 Cayuga. I am hoping they ship on the 9 th or soon after. I hate waiting with not definite ship date but that is how the ball bounces I guess.

 

[Redhead Rae]

Have they emailed you a PDF receipt? your shipping date should be in the upper left corner of the receipt under the Cackle address. They will notify you if that date changes.

 

[happy duck]

I got 4 ducklings from Metzer on Wednesday. They arrived amazing. We also live in Tennessee so they traveld a long way. If that helps with the nerves and them traveling a long way.

 

[Caracal]

I had a negative experience ordering from Cackle. I ordered 5 straight run buff silkie, 3 straight run lavender ameraucana, and 3 female cuckoo marans. On the day that the chickens were due to arrive, we contacted the post office and learned the had not received them. I then called Cackle, who told me they had not shipped the chicks. I'm not sure when they were going to inform me - why not tell me the day of shipment? I selected a specific day for shipment so I could take off work and be home to receive the birds. Cackle said they did not ship because they did not have the lavender ameraucana, and offered to ship out blue ameraucana instead, without offering to refund the price difference. I just wanted the chicks to arrive soon, so I agreed to take blue instead of lavender. When the chicks arrived, there were 7 buff silkie and 4 blue ameraucana. One of the buff silkies was dead on arrival, pinned beneath an unsecured heat pack. Its ribs were broken. The other 10 were alive. The invoice listed "3 blue ameraucana, 5 buff silkie, and 3 cuckoo marans." When I contacted Cackle to report the dead-on-arrival silkie and ask what happened to the marans, they said they shipped marans. I e-mailed a picture of the group to them, and they conceded there were 6 buff silkies, 4 blue ameraucana, and no marans. I asked for a refund on the marans that I did not receive, and they agreed to give it. After 1 week and no sign of refund, I followed up and they said the refund would be processed soon. Another two weeks have passed without refund on the missing marans, so I'm going to have to contact them again. The chicks are now 3.5 weeks old. One of the ameraucana developed a crossbeak at 2 days old and it eventually became severe enough to euthanize. One of the silkies developed wryneck at 4 days old and I spent 4 days hand-feeding and supplementing the chick until it could stand and eat on its own again. It's doing better now, but I am really displeased with Cackle Hatchery's customer service and the quality of their birds, and would never order from them again.

 

[house.of.ducks]

That is another reason I am trying to find others besides Metzer. I live in Mississippi and Metzer is in California. I figured that is a very long way to travel for ducklings.

I live in Connecticut and I’ve ordered from metzer twice and each time I received happy healthy cheaping ducklings.

 

[Redhead Rae]

I've only ordered chicks from them. They always get here alive and well.

 

[venymae]

Ordered chicks from them this year. They were not in great shape. Seemed like they were a bit old to ship and a lot of them died. I've only used them once though.

 

[Redhead Rae]

One thing that might make the difference is the mail routes between two locations. I'm lucky to have a direct connection between my mail transfer station and the one that Cackle's orders go to, so I usually get my chicks within 36 hours of when they ship. Some peoples' orders have to jump through more hoops to get to you.

 

[blayt90]

One thing that might make the difference is the mail routes between two locations. I'm lucky to have a direct connection between my mail transfer station and the one that Cackle's orders go to, so I usually get my chicks within 36 hours of when they ship. Some peoples' orders have to jump through more hoops to get to you.

That is another reason I am trying to find others besides Metzer. I live in Mississippi and Metzer is in California. I figured that is a very long way to travel for ducklings.

 

[acceabex]

The feed stores here order from Cackle. I ordered specific ducks through one. They took about a day longer to arrive than they should have, but everyone made it. I can't say the shipping delay was the hatchery's fault, but did make for stressful moments.