Kim, I'm so sorry! When you get a chance to take a breath, I'd contact the seller. I know how it feels with that dang black cloud. I insisted mine leave after our town half burning down in June and July of 08, a car accident on 6/2/08 that has left me in need of surgery on my back and shoulder, my 40 year old brother dying of cancer on 7/11/08 (his name was Bill, I thought about your Bill dying on the 12th when the anniversary come around this year), my businesses suffering in this economy, and I have decided that I'm refusing the black cloud and I'm going to get my lucky self back! Maybe we can do it together!
Oh, and get some L-Lysine from the pharmacy (over the counter). The first sign of a mouth sore or cold sore have her take one. It's stops it in its tracks! My cousin is a Chiropractor and he told me about it. Works really good and you can take just one.