Hello,
The heater that you purchased from us at
www.shopthecoop.com has a 2 year manufacturer's warranty. You can email us and we can get that taken care of for you.
The heater I have has lasted 6 years, and I have not had any problems. The cost of some of our items are higher, obviously
we give alot of money to charity (animal rescue foundations, and Poultry Organizations) in addition, advertising is high.
For example, an ad in Backyard Poultry Magazine runs me $250 per month, plus $250 per month to have just a banner ad on this site.
If I ran a full page advertisement, it would be over $1000 per month, not including monthly web site fees of $150, also the web designers, software updates, and shipping tools.
So when you run a small business that is not based in China, you have to pay a little more for some items.
Thanks for understanding, and please email us if you need a new flat panel coop heater.
Thanks,
Shop The Coop