No trouble with the NR360 except I had tested mine with two different hygrometers and have to set it to 100.5 to equal 99.5 and it holds there. The humidity is sometimes a PIA though. Our house is around 69 in winter and 72 in the summer. I don't understand what to do to get yours to heat properly other than unplugging it for a minute then plug it back in. I was going to google NR360's page but wouldn't you know the first links to temperature issues with a NR360 is from BYC. But, a few of the suggestions aren't much help as they suggest replacing it. I'd not give up so easily.Do you have trouble with the NR360s getting warm enough? I've had this one plugged in for a few hours and it isn't getting over 96.2 deg and the room is 72. I just wrapped it with a towel. I hate to move eggs into it if it can't get warm enough. The other one I had plugged in since yesterday and it's still flashing, I didn't have a thermometer in it today, I did the other day and it never got warm enough either.
My Brinsea is the Ovation Advance, so the middle model. I like it a lot!