So I headed off to the post office first thing this morning to get my chicks, imagine my surprise when I got there & there were no chicks. This is a new hatchery for me.In fact the only one that was still shipping birds in this year. Right from the beginning there has been problems. Said they could ship on the original ship date if I substituted California Greys for the 5 Pearl Leghorns that I had ordered. So I agreed, just wanting to get the birds here before our weather went south. I get home 2 days later to a message on my answering machine that says "Hi I'm so & so you talked to so & so 2 days ago and just calling to confirm your ship date of Nov. 13th. That is not what I agreed upon. I call the hatcherie back to let them know they had made a mistake again. That my order had been bumped out to Nov. 4th due to the shortage of Leghorns & that my order had been changed to California Greys & was being shipped directly. She say "oh no, that's not possible because I put a call out to the hatchery & they don't have enough of some of your other birds" I told her "your kidding me right?" I've went from getting my chicks the 3rd week of October to them arriving on Nov. 13th. I was p*ssed, so this week arrives & Tues comes & goes without a call or text saying the birds have shipped. So I called them yesterday to find out what's up. The gal says "oh ya, they shipped yesterday, its not our practice to call or email when the birds ship. But yes my birds will be to my post office Thurs. morning. So to make a long story short, birds were not at the post office this a.m. the post master says "you have a tracking number, right? We will just look it up to see where they're at." Nope no tracking number here because the @ssholes don't notify you when they ship or the tracking number. They are never getting my freaking business again. Postmaster told me they get a midday shipment in & would let me know if they came in, GRRR......