Solved I can't post pictures!

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by ChickenCowboy02, May 23, 2017.

  1. ChickenCowboy02

    ChickenCowboy02 Predator Slayer

    Hello BYC team, me again! So I was wondering why can't I upload any photos? I just get an error message saying: the uploaded file ran out of extensions, or something along those lines. I did all that it said to do. Thanks for your help!
     
  2. KikisGirls

    KikisGirls BYC Fan Premium Member Project Manager

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    Where are you trying to upload said pictures?
    In a thread post?
    What option are you using to upload pictures?
    The Upload a File button or the Mountain Icon?
     
  3. ChickenCowboy02

    ChickenCowboy02 Predator Slayer

    My PM with @HeavensHens88 and TroyerGals chat thread. I'm tapping the upload a file.
     
  4. HeavensHens88

    HeavensHens88 Remembering the Forgotten

    You accidentally tagged me there, didn't you? :lol:
     
  5. ChickenCowboy02

    ChickenCowboy02 Predator Slayer

    Yup, sorry!
     
  6. KikisGirls

    KikisGirls BYC Fan Premium Member Project Manager

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    Do you know how to take a screen shot of this error message you are receiving? You are on a tablet correct?
     
  7. ChickenCowboy02

    ChickenCowboy02 Predator Slayer

    I can't take a screenshot for some reason. And besides it goes too fast. Yes I'm on a Kinda Fire OS 5th gen.
     
  8. ChickenCowboy02

    ChickenCowboy02 Predator Slayer

    It says this,
    The following error occurred
    The uploaded file does not have an allowed extension.

    60139
     
  9. DuckLady

    DuckLady Administrator~~~~~~BYC Store Support Staff Member

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    Is the picture on your device or computer or is it one on the internet?

    It needs to have a supported extension, like .jpg, .gif, .png and like that.
     
  10. ChickenCowboy02

    ChickenCowboy02 Predator Slayer

    My device
     

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