i need advise, should I complain?

Well the little guy with eggshell on his head did not make it. he died this morning,never did get to stand up right. He was a black cochin I have lost two both black cochins the last remaining black seems to be doing ok They will not replace them as they sent three extras so really I still have 26 but its ashame that these poor little one never had a chance. I didnt order the balck cochins they gave me them instead of the white I ordered I'm wondering if all the snow and cold weather had anything to do with a weak hatch.
 
I am sorry to hear that. its so sad when chicks die that young.
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I had a BO that kept getting a pasty tushy. I cleaned her gently everyday, but to no avail she ended up dying. That's where the extras come in, but I didn't get any except a bunch of Amerucana boys.
 
I am sorry he didn't make it
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I kept my little guy in the boot for a while and it made him to get around easier but it doesn't seem to help with putting his toes in the right position.
 

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