I've helped mine and so have others. It a timing thing. Too soon and it won't have fully absorbed the yolk, too late and well, baby won't survive. You can gently use your finger nail, be sure you've scrubbed, where it's starting to zip help it unzip a bit more. Just go around the shell a bit so it's kinda hinged only on one side. Let baby do the rest. Keep an eye on it, it'll flail around a bit until it's free. If anything is still attached to it's bottom, leave it and let it dry and absorb. If it's still chirping and fighting leave it be, only help if it's getting too tired. Trust your gut, you'll know when it's time. And if you lose it don't feel bad. Just do your best, stay calm and know that sometimes it's not meant to be. Good luck!
if it turns out she's a he, I'll call him Vix..
