That’s great that you were able to help your chick!!! Best of luck that you can get more out!!!I used the pictures to go by and the things I've read other places, he was shrink wrapped, the membrane had come away from the shell and was hard, I got him out of the shell, oiled him and let him sit for a while in the incubator, slowly then started taking the hard parts of the membrane off. right now, he's oiled up again and back in the incubator, the other one is still in the incubator and I put some oil on the parts of the membrane that I can see. The other one has managed to get some more shell off, but not bust through the membrane like I think he should be, so everyone is going to rest for a while including me, and we'll see where we are, I know that the one still in the shell is breathing as he's chirping.
