While I agree that people shouldn't be afraid to post about negative experiences, I do think that they should be written in the light of constructive criticism. "Here is my bad experience, so that we can all learn from it and try to avoid it in the future." When I read something like - "I got a box full of dead chicks and the hatchery is stupid and horrible and I would never mail-order again," I am saddened. Doesn't it seem silly to think that the hatcheries have no regard for the safety and wellfare of the chicks? If they delivered boxes of dead chicks over and over again, they would be out of business in a flash. It is in their best interest to do all that they can for the chicks. Once the boxes leave their facilities, it is out of their hands. And I do agree that it is worrisome that the horror stories that people tell could be fodder for "animal rights" people to try to get this ability to have chicks shipped taken away from us, which makes me sad.
I personally do my best to post my own 100% positive experience with shipped chicks on here every chance I get.
I ordered from McMurray and my shipment arrived here in SW Washington on Februray 9th. My order was for 25 chicks plus one free rare chick, which makes 26 chicks. The post office called me before dawn to tell me I could come pick them up on Monday morning and I could hear the peeping in the background. When I got to the post office, it had been open for 2 minutes and there was already a line. I could hear peeping from inside the office/store room somewhere. Everyone, including the employees, looked a little sleepy and down-in-the-dumps. But, when I got to the front of the line and said I was there for my chicks, the post office employees broke into a huge grin and said, "why yes you are! Here they are! Enjoy them!" He was so nice and happy about the babies... and everyone in line was smiling as I walked out with them. I like to think it brightened their morning.
Anyway, I rushed home with stories of dead babies in my head the whole way... I fully expected to open the box and find several dead chicks in the bottom. I was prepared for this because I knew it was a long, hard trip. But, lo and behold... when I got home and opened the box and started pulling out the cute little peeping fuzzy-butts, I pulled out 27 living, breathing chicks. That's one extra on top of the one free extra one, and 100% alive and well. I popped them in the brooder under the light and they started eating and drinking right away. About an hour later, I gave 10 of them to a lady who split the order with me. The next morning, one was dead by the feeder and the others were hopping on it. I was prepared for this. The next day, one slowly got weaker and died. I was prepared for this as well, as not all chicks are going to make it to adulthood. That is just nature.
My 15 chickens are now 11 weeks old today, and growing like weeds and thriving. They are beautiful and healthy and charming and lovely. The lady who took the other 10 has had zero losses so far. That's 25 out of 27 shipped chicks alive and healthy still. I did have one attacked by a hawk a few weeks ago, and she survived it, amazingly. She is so tough. I love my birds and would recommend McMurray Hatchery and getting chicks shipped in general to anyone who asked. I have had a great experience.