I ordered 16 chicks from Healthy Chicks and More, all arrived the day after shipping, all alive and doing well (plus they sent me 2 extras). I stopped at my local post office and told them that I would be having chicks come in and gave them 2 phone numbers for me. They called at 0645 hrs the day they arrived and I went right down and picked them up. Some post office's are better than others (my husband retired from the Postal Service in 2011) and tells me they were always getting in chicks but the telephone # of the recipient was always on the box and they called right away for them to be picked up!