No apology needed! We lost our entire first shipment of 24 chicks in mid-February to cold due to blizzards in the Heartland that week. We got a replacement shipment the following week, and the only reason we only lost three out of the second batch was because of the dear Postmistress at the PO 30 miles away, an angel if there ever was one. She called us and told us they had arrived. I said, That's great, but we're in (such-and-such a city). She replied, I know, Dear, but they won't get there until tomorrow and I'm afraid they may not survive that long. Is there any way you can come get them NOW?
It was like she'd built a fire under my fanny. "I'll have someone there in 30 minutes!" I assured her, and hollered for my teenager. Away she went and, well, like I said, we only lost three.
I'm sure your DH will do all he can to care for your chicklets. Put everything in writing. Post notes everywhere. When I make notes for my family, I keep them VERY SIMPLE, and I use BIG FAT SHARPIES. I tape notes to walls. I tape SEVERAL COPIES in conspicuous places. I plan for success!
Best wishes to everyone involved!