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This is why the people that ship don't want to be respsponsible for their eggs once they leave them at the P.O.! I am so sorry. I've had eggs take forever in the past, and just recently..but at least they didn't look like that! I did have some sent that took only 3 days, but the box was dented. I thought right away..oh oh. Sure enough one was broken. Only one broken, but only two became viable. Then only had one that was ok for a while, then it quit. So, nothing from that hatch. I let her know how the eggs were once I candled..only two, she just said sorry, hope the two hatch. I have had different things happen in others though. One sent me more for the cost of shipping. Another sent me some..said let's wait and see what happens with the hatch. I got 4 to hatch. E-mailed her, and she said, don't worry about it, just glad I have a happy customer. So, you never know, doesn't hurt to let them know what has happened, and if you can get a picture of That to them, maybe it will help. Cost of shipping at least.